Archive for the ‘business community’ Category

Business development in line with technological advances in the world

In today’s business world, which is in a constant self-reinvention, it is increasingly necessary to keep up as a company if you want to be a leader in the field of service offered.

We are at the dawn of a world of changing technologies, and that is why as a company we generate in ourselves and in those working at our expense that awareness of going at a rapid pace in the race of the technological age.

The implementation and use of Information Technology and Telecommunications (TIT) business is the order of the day, offering substantially increase the efficiency and effectiveness in service delivery, bringing the company to achieve success.
For fencing as a case study on the use of the TIT, it appears the company stores Palermo, CA, has been in business for over thirty years, offering the general public clothing at very high quality accessible.

Through proper use of TIT, Damascenes Palermo, CA has managed to keep up with its functions, positioning itself as a reference point in the city in terms of clothing sales.

The following work is to present the company stores Palermo, CA, its mission, vision, organizational values and organizational framework, while a study on the use of this company TIT now carried out for this create a diagnostic mode in terms TIT areas where improvement can be generated through a sensible proposal for the implementation of TIT

STANDARD BANK: benefits in restaurants on the coast

STANDARD BANK: benefits in restaurants on the coastStandard Bank announced exclusive benefits for customers who pay with cards issued by the bank bills at restaurants in the Atlantic coast and in Punta del Este, Uruguay.

Thus, customers of Standard Bank that summer in the Atlantic Coast and pay with your credit cards get a 25% savings on all bars and restaurants of General Madariaga, garlic Sea, Mar del Plata, Miramar, Necochea, Ostend, Pinamar, San Bernardo, San Clemente del Tuyu, Santa Clara del Mar, Santa Teresita, Villa Gesell, Cariló, Mar Azul, Mar de las Pampas, Mar del Tuyu, Valeria sea, Las Gaviotas, Orense, Claromeco, Reta and Monte Hermoso .

While in Punta del Este, who pay their bills with credit or debit cards at Standard Bank will benefit from savings of 20% in the most exclusive restaurants in the Uruguayan coast: El Palmar Store, The Road, Laguna Escondida, Tutta, Flo, Jack Daniels, Gabanna, André, La Bourgogne, Table of Jean Paul, La Linda and Mantra. The promotion is valid for all days of the week to February 29, 2012.

Crisis management, business strategy and their errors Social Media 2.0

Crisis management, business strategy and their errors Social Media 2.0ASUS, LeCool and BMW, three cases where the deadly sins give way to a reputation crisis 2.0. Talking about online reputation today is not a trivial issue. It’s a great responsibility to show the keys for which little tangible concepts such as transparency, honesty and passionate work, are synonymous with growth, crisis prevention, management and influence efficient

Outbreaks of the crisis in Social Media are becoming more frequent. Not surprisingly, the current map gives the power of decision and recommendation to the consumer, so that levels are increasingly demanding higher. Be aware of the rumors, smoke signals that anticipate a fire is the best way to prevent the debacle. Such obvious aspects as planning based on our objectives, proper coordination between our internal and external customers, and transparency of our actions, are essential to identify sources of dissatisfaction and implement the necessary measures to transform it into a fortress our brand.

The sins of the food crisis

Through two cases detected in the network, we enter into the secrets to properly manage our online reputation in social networks. The lack of strategy and coherence (sloth) is paid with the loss of customers. The case of the defective part of ASUS. In the first case a Facebook user recounts how a manufacturing defect affecting a “key”, became a heap of nonsense which highlighted deficiencies based on the customer service of the mark, a service for the brand meant just a few cents but that beyond the additional costs must be analyzed from an undeniable reality.

The loss of loyal customers is a spiral with no return, it expands and causes a contagion effect of impact on small and medium businesses that, given the current situation, deserves to be taken into account.

When the ego (vanity) gets out and becomes abuse. The Case BMW Ibérica and collecting two cars. Direct consequence of the previous case we find the other error of magnitude of a “big brand” that shows how harmful is the “ego” in the management of crises and how errors caused by the “superiority” of the marks, cause serious harm to reputation.

In this case the mark is wrong in order for a customer and loyalty and – due to the urgency, provides another type of car that the customer accepts. However, when the shares begin to arrive, BMW claims the sale of 2 different cars. The error is so obvious that one expects an immediate solution.

The brand not only ignores an obvious mistake, but also causes a serious impairment in the client’s financial history, and an incalculable loss of time and quiet, at the hands of the paperwork. The customer obviously this complaint and complaint, causing a shock wave that remains in the collective subconscious. Consumers are particularly sensitive to the economic and financial, to know if an impairment of such magnitude will think twice about going to the mark with a need. The ego and lack of strategy are two of the fiercest enemies of the influence and reputation online.

Soon the company after removing the controversial message, intended to react apology showing through the social network. However, the reactions and comments left clear more critical of many of the followers of the brand. The damage had already been generated and both the reputation and image of the company were seriously affected.

As we can see, cases like those we discussed in this article are the order of the day and fire can be considered as true for brands, undertaken by any, user, client or customer dissatisfaction. The consumer today is not silent, it is imperative to address the reinvention of our company today, ethics and customer purchases paid for with public repudiation of neglect and the lack thereof, by act or omission.

Social Media also needs the fifth element: creativity

Communication, Interaction, Transparency, Quality and Creativity. The latter, the fifth element, is certainly a term that always inspires great respect. The marketing experts seeking their creative strategy. The leaders of the big brands, seeking continuous innovation to stay as long as references. The small and medium business touches the world of social media, knowing that creativity is the main challenge.

Innovation and creativity are no longer considered solely innate qualities and establish themselves as viable and possible to build over whether social action, of interpersonal relations.

Creativity is linked structurally to the socialization and the ability of people to find in a virtual context, the indissoluble link that leads to growth.

Social Media is imposed as a way of life because, through natural selection, allows us to achieve higher levels of efficiency, which in a context of scarce resources of all kinds like the present, is not a trivial issue. In addition, the social phenomenon allowed us to specialize, can polish, make us more expert, more opend mind, more dynamic, we shook the dust of inertia and put us in a constant race for influence. Creativity is necessary and most people when it comes to loyalty.

At present the key to having a place in the jungle paradise of social media, is found in our capacity to translate social action, in ideas.

As an example, 2012 began with a set of trends, recommendations and suggestions, which aimed to pay attention to the integration of areas such as sociology and psychology, with the generation of content in search of “engagement” customer integration in the creative process is becoming a reality again structurally modifying existing paradigms.

Advertising campaigns and marketing strategies, the relationship fade, solid, human and loyal, customers, brands are becoming more human, are managed by people and are the property of those who consume them.

As we see, all that is creative in itself because, lest we forget, we’ve come this far through the steps we have been given.

The search with the constant changes to the algorithm for real innovation, the clear message, the idea directly, the unique point of view, the expert talent. And all of us prosumers hyper connected in a cross-platform and multi-channel universe, interacting through the recommendation and opinion.

In social networks competition is fierce and, in this model-Trolls to part-competitiveness means more quality and more innovation. The search for the brands creativity, today much more humane and inclusive, must be generated from the interaction.

How to build a business community?

How to build a business community?Just a few months, the networking for growing businesses meant losing the little time they had at lunch with business people from various fields who, at that time, I was completely beaten.

A recent report in the UK, suggests that companies have adopted the social media are far more likely to increase their turnover, as those not using them. Consumers are faced with companies so that communication becomes much more regular and intimate, which builds trust and credibility.

This situation is so obvious that the support that aims to provide the Government seems to have no effect, or at least generates very little interest. Only 21.7% of respondents think the government is taking actions needed to support the growth of companies when they first started the business.

About 40% of respondents said they use Internet for research and the real thing is that there are many sites that claim to offer employers, managers and owners of growing businesses the support they need.

An example is LinkedIn, the professional network which enables small and medium enterprises have opened so-called “OppenCoffee” forums that meet to discuss problems or request information and advice. They are making virtual networking, but often travel to the real world.

If this needs to be present in the media, we added the impressive growth of smart phones, we obtain the result that firms seek to mark their presence in social networks, mainly face book and Twitter, the two in which each day we find new brands making their foray.

In addition, social networks and relocation Foursquare are beginning to be exploited by retailers and restaurants. While initially let us know where our friends, these small firms employ to encourage people to visit their premises.

For now, the biggest problem facing many companies is to understand the social networking revolution. Those belonging to the technology industry have it easier, but other firms must rely on monitoring and analyzing social networks to make measurements and detailed reports on what is being said about them online.

Likewise, the use of social media among companies, although in an early stage, is designed to adapt. As stated a Gartner report, “social businesses become” as they have the need to explore and then exploit the opportunities offered by new media.

Until now, professional service and best-known networking is LinkedIn, but day after day there are many new ones. For many managers and owners, the main attraction that we offer all of them is the ease with which they can build networks coming directly to the point, without having to spend time and money and power interact in the schedule that is most convenient, especially night, greatly facilitating networking.

The key for them is to maximize the network, obtaining information, tips on business or simply company, as many managers and owners found themselves in the position they occupy and thus, find further support. Yes must decide which of them participate as it needs to profit from it or otherwise, believe that it was better to meet for lunch, but trying to escape from these commitments.